16 Aug
|
Food Whisperer
|
Bengaluru
16 Aug
Food Whisperer
Bengaluru
Role Summary The KST Supervisor will be responsible for supervising and coordinating the day-to-day activities of the Kitchen Support Team (KST) at Food Whisperer. The role will ensure smooth kitchen operations through effective manpower deployment, hygiene and sanitation, timely support to the culinary team, and adherence to Food Whisperer’s operational and safety standards.
Key Responsibilities
KST Operations & Kitchen Support
- Supervise day-to-day activities of the Kitchen Support Team as per operational requirements
- Allocate KST manpower across kitchen areas based on workload and business requirements
- Ensure timely availability of clean utensils, equipment, workstations, and other kitchen support requirements
- Coordinate with Chefs and kitchen teams to ensure smooth and uninterrupted operations
- Monitor cleaning, washing, waste disposal, and other kitchen support activities
- Ensure proper handling, movement, and storage of kitchen equipment and materials
- Ensure all assigned tasks are completed within the required timelines
- Support the team during peak hours, special events, and high-volume operations
Team Management
- Supervise, guide, and monitor KST members on a daily basis
- Prepare and manage duty rosters and shift allocations
- Monitor attendance, punctuality, grooming, and discipline of KST employees
- Ensure adequate manpower availability across shifts and escalate shortages to the reporting manager
- Conduct on-the-job training for current and existing KST employees
- Ensure employees follow assigned responsibilities and operational SOPs
- Address day-to-day employee concerns and escalate disciplinary or performance-related issues when required
- Build teamwork,
discipline, and a positive working environment within the KST
Hygiene, Cleaning & Safety
- Ensure strict adherence to food safety, hygiene, sanitation, and HSEQ standards
- Monitor cleanliness of kitchen floors, walls, workstations, equipment, utensils, and common areas
- Ensure proper cleaning and sanitization of kitchen equipment and utensils
- Monitor proper segregation and disposal of wet and dry waste
- Ensure cleaning chemicals are stored, handled, and used safely
- Conduct regular hygiene and cleanliness checks and take corrective action where required
- Ensure KST members follow personal hygiene, grooming, PPE, and safety requirements
- Support internal hygiene and safety audits and ensure closure of identified observations
Equipment & Material Management
- Monitor availability and condition of cleaning materials, PPE, chemicals, and other KST requirements
- Coordinate with Stores and Operations for timely replenishment of consumables
- Ensure proper and economical usage of cleaning materials and consumables
- Report damaged, missing, or unsafe equipment to the concerned department
- Ensure proper care and handling of kitchen equipment and utensils
Coordination & Reporting
- Coordinate with Chef, Site Manager, HR, HSEQ, and Operations teams on daily requirements
- Communicate manpower shortages, operational issues, safety concerns, and material requirements to the reporting manager
- Maintain daily attendance, deployment, cleaning, and operational checklists
- Monitor and report KST productivity and performance
- Support audits, inspections, client visits, and special operational requirements
- Ensure proper shift handover and communication between KST teams
- Assist management during new site launches, events, and operational projects
Desired Candidate Profile
- Minimum 12th standard; Diploma / Degree in Hotel Management or a related field will be preferred
- 2–5 years of relevant experience, preferably in kitchen operations, hospitality, catering, QSR, central kitchen, institutional food, or facility operations
- Prior experience supervising housekeeping, stewarding, kitchen support, or similar teams will be preferred
- Basic understanding of kitchen hygiene, sanitation, food safety, and workplace safety
- Experience in managing manpower and shift-based operations
- Comfortable working in a fast-paced and high-volume food service environment
- Willingness to work in shifts, including weekends and holidays as per business requirements
Key Skills & Competencies
- KST & Kitchen Support Operations
- Team Supervision & Manpower Management
- Hygiene & Sanitation Management
- Shift Planning & Workforce Deployment
- Food Safety & HSEQ Compliance
- Cleaning & Waste Management
- Inventory & Consumable Control
- Staff Training & Discipline
- Time Management & Multitasking
- Communication & Coordination
- Problem-Solving & Teamwork
📌 KST Supervisor (Bengaluru)
🏢 Food Whisperer
📍 Bengaluru