We are seeking a Quality Analyst - SDET with approximately 3 years of QA experience, including at least 3 years of strong hands-on automation experience in Selenium and REST API automation. The ideal candidate will design and maintain scalable automation frameworks for both UI and API layers, integrate automation into CI/CD pipelines, and drive quality engineering best practices in Agile environments.

What You’ll Do

Test Strategy & Planning

- Define overall test strategy across functional, UI automation, API automation, regression, and integration testing.
- Develop release-level test plans and quality gates.
- Define entry/exit criteria and automation roadmap.
- Ensure alignment with Agile/Scrum methodology.

Automation Governance

- Oversee Selenium automation framework health.
- Improve automation coverage and reduce manual regression.
- Ensure REST API automation coverage.
- Integrate automation suites into CI/CD pipelines.
- Reduce flaky tests and improve test stability.

Functional & Domain Oversight

- Ensure complete test coverage for complex workflows and integration flows.
- Support SIT, UAT, and production validation.
- Maintain strong requirement-to-test traceability (RTM).

Defect & Risk Management

- Lead defect triage meetings.
- Analyze defect trends and identify systemic issues.
- Ensure minimal production defect leakage.
- Define risk mitigation strategies for high-impact releases.

Stakeholder Communication

- Act as primary QA point of contact for Product, BA, and Engineering teams.
- Provide quality metrics and dashboard reporting.
- Present automation progress and release readiness.




- Collaborate with DevOps for CI/CD optimization.

TMC / Travel Domain Advantage

- Experience in Travel Management Company (TMC) environments.
- Understanding of booking lifecycle platforms and mid-office/back-office systems.
- Knowledge of ticketing, exchanges, refunds workflows.
- Experience with reconciliation and financial validations.
- Familiarity with GDS integrations (Amadeus, Sabre, Travelport).

What We’re Looking For Automation & Technical

- Strong knowledge of Selenium WebDriver.
- REST API automation experience (REST Assured preferred).
- Framework design experience.
- CI/CD integration (Jenkins / Azure DevOps).
- SQL for backend validation.
- Experience with JIRA & Confluence.

Leadership & Soft Skills

- 2–4 years’ experience leading QA teams.
- Solid planning and coordination ability.
- Excellent stakeholder communication.
- Ability to manage parallel releases.
- Risk identification and mitigation mindset.

Experience Requirements

- 3 years total QA experience.
- 3 years of hands-on automation experience.
- 3 years leading or mentoring QA teams.
- Experience in enterprise or product-based environments.
- TMC / Travel domain experience preferred.
- Must be willing and able to work in 2nd shifts (3:00 PM IST to 12:00 AM IST) and occasional weekends as required.
- Must be willing to work from the Bangalore office location minimum 3 days in a week.

Success Metrics

- Increased automation coverage (%).
- Reduced regression cycle time.
- Low production defect leakage.
- On-time release readiness.
- Improved team productivity.
- Stable CI/CD test execution.

📌 Job Posting Title Quality Analyst – SDET (UI + API Automation) (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru