Role : Head of Operations.

What we're looking for :

- Leadership: 15 years in global technology operations, with 10 years in senior leadership of large-scale, 24x7 organizations.
- Technical Breadth: Strong working knowledge of Azure, AWS, Kubernetes, Oracle databases, UCS fabrics, and enterprise networks; proven track record delivering highly available, resilient platforms.
- Service & Reliability Engineering: Deep experience with ITIL service management integrated with SRE practices (SLOs, error budgets, observability, automation, chaos testing).
- Compliance & Risk: Demonstrated success managing ISO27001, PCI DSS, GDPR, and local privacy obligations; experienced in working directly with CISOs and Service Assurance functions.
- Financial & Vendor Management: Proven ability to manage large budgets, minimize penalties, and hold global/cloud/telco vendors accountable to SLAs.
- Leadership Attributes:



Process-driven operator with a reliability-first mindset; skilled communicator with executive presence; committed to building high-performing, globally distributed teams.
- Demonstrated expertise in managing enterprise-grade IT infrastructure and large-scale product development lifecycles within high-growth environments.
- Proven ability to communicate complex technical strategies to non-technical stakeholders and executive boards to secure buy-in for major initiatives.
- Exceptional problem-solving skills with a track record of implementing robust incident management frameworks that enhance operational stability.
- Strong leadership capabilities, with a history of building and scaling high-performing teams in a collaborative, on-site workplace in Hyderabad.
- A strategic mindset focused on aligning IT operational goals with broader business outcomes, supported by a strong academic background in Engineering or Computer Science.

📌 IT Operations Head - Product Development (India)
🏢 H2H Solutions
📍 India