IT Operations Specialist – Certificate, DNS & Identity Management

Location – Pune

Job Type – Full Time

Looking for an experienced IT Operations Specialist – Certificate, DNS & Identity Management to manage and support enterprise certificate lifecycle, DNS infrastructure, and identity management services. The ideal candidate should have strong hands-on experience in SSL/TLS certificates, PKI, DNS, Active Directory, hybrid identity, Azure/Entra ID, and IT operations, with a focus on security, automation, reliability, and continuous improvement.

Responsibilities

- Manage the complete SSL/TLS certificate lifecycle, including issuance, renewal, monitoring, deployment, and certificate inventory
- Administer PKI and certificate management solutions, including certificate templates, CSR generation, and key management
- Manage internal and external DNS infrastructure, DNS records, and domain lifecycle activities
- Support domain registration, renewal, transfer, and DNS-related risk mitigation activities
- Administer Active Directory and Microsoft Entra ID in hybrid identity environments
- Manage Group Policy (GPO), directory services, users, roles, and access configurations
- Troubleshoot authentication issues involving MFA, SSO, Conditional Access, SAML, and OIDC
- Manage Azure resources including subscriptions, resource groups, and RBAC assignments
- Develop scripts and automation to improve certificate, DNS, and identity management operations
- Monitor platform health, certificate expiry, DNS availability, and operational risks
- Collaborate with security, infrastructure, application,



and regional IT teams to ensure reliable service delivery
- Maintain operational documentation, processes, runbooks, and knowledge repositories
- Drive standardization, automation, and continuous improvement across global IT operations

Must-Have Qualifications

- Bachelor’s degree in Engineering, IT, Computer Science, or equivalent qualification
- 7+ years of overall IT experience in enterprise or shared services environments
- 3+ years of hands-on experience in SSL/TLS certificate and certificate lifecycle management
- Strong experience with PKI, OpenSSL, Certbot, ACME, CSR generation, and key management
- Strong hands-on experience in DNS administration and domain lifecycle management
- 5+ years of experience in Active Directory, directory services, and hybrid identity environments
- Hands-on experience with Microsoft Entra ID, GPO, MFA, SSO, and Conditional Access
- Knowledge of SAML, OIDC, service principals, and Azure RBAC
- Experience with automation and scripting, preferably Python or PowerShell
- Solid understanding of ITIL, incident management, change management, and service operations
- Excellent troubleshooting, stakeholder management, and communication skills
- Ability to work effectively with global, cross-functional, and multicultural teams

Good to Have

- Experience with Sectigo Certificate Manager (SCM)
- Knowledge of DNSSEC
- Experience with advanced certificate use cases such as code signing, device certificates, SAML, and client authentication
- Experience with APIs and automation integrations
- Knowledge of Power BI or other operational reporting tools
- ITIL Foundation certification

📌 IT Operations Specialist-Certificate, DNS, and Identity Management (Maharashtra)
🏢 Actualize
📍 Maharashtra