We are seeking a dedicated and detail-oriented Investor Claims Document Specialist to join our team. The ideal candidate will be responsible for reviewing, validating, and preparing complete, submission-ready investor claim packages while ensuring compliance with investor, insurer, and client-specific requirements. This role requires a robust understanding of default servicing, investor claim documentation standards, filing timelines, and quality control processes.
RESPONSIBILITIES:
· Reviewing claim files for completeness and accuracy
· Validating required documentation and filing requirements
· Tracking and following up on outstanding or missing documents
· Monitoring claim due dates and filing deadlines
· Organizing and preparing claim packages for processing
· Performing quality reviews before files move forward
· Reducing downstream exceptions, rework, and filing delays
QUALIFICATIONS:
Required Education and Experience:
· 2 to 3+ years’ experience in Default Servicing Claims.
· Familiarity with FHA, VA, USDA and GSE investor claim requirements is preferred.