:

Roles & Responsibilities:

- Responsible to handle an area for collections of specific products
- Responsible for collection efficiency and cost of collections for the assigned area
- Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Responsible to review account allocations and collections targets by bucket to agencies/

in house team

- Regularly follow up with the default customers through a dedicated team
- Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
- Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same
- Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise /





segment-wise

- Ensuring that detailed background and reference check has been done of agencies /

DCTs being appointed and evaluate them constantly

- Collaborate with legal team to ensure legal action is taken on specified cases
- Building relationships with key clients to ensure timely collections are made
- Determine suitable tactics or strategies for timely collections.

Managerial & Leadership Responsibilities:

- Attract and retain best-in-class talent for key roles in their reporting structure

Educational Qualifications

Graduate – Any

Post Graduate – Any

Experience: Minimum of 5 - 8 years of experience in collections.

📌 IDFC First Bank / ADM - 2 Wheelers / Delhi
🏢 Acura Solution
📍 Delhi