Job Summary The Head - Operations will lead end-to-end business operations for the Hub, driving execution of programs, funds, and partnerships within a fast-paced, delivery-focused setting. As a member of the senior management team, this role combines strategic planning with hands-on operational leadership — overseeing Program Management, Business Operations, Administration, and Legal functions, while working closely with the CTO/CEO on technology commercialization.

Strategic & Leadership

- Serve as a core member of the senior management team, contributing to the Hub's long-term strategic planning.
- Build and lead high-performing teams across Program Management, Business Operations, Administration, and Legal, ensuring smooth coordination across functions.
- Champion a culture of high performance, accountability, and compliance-driven decision-making across the organization.
- Benchmark Business Operations OKRs against industry best practices and drive continuous improvement.

Program & Fund Execution

- Own execution of the annual business operations plan, including budgeted program targets and fund deployment.
- Design and execute Calls-for-Proposal (CFPs) across Entrepreneurship Development, Technology Development, and Skill Development tracks.




- Partner with the CTO to ensure efficiency and effectiveness at every stage — from CFP design through sanction letter issuance — and to identify problem statements that translate into product development and commercialization opportunities.
- Monitor and track investments made in portfolio startups.

Commercialization & Partnerships

- Identify and pursue commercialization opportunities for technologies emerging from the Hub, developing proposals in consultation with the CTO, CEO, and legal experts.
- Serve as the primary point of coordination with IITB departments, expediting and resolving project-related matters.

Process & Governance

- Develop and implement SOPs and streamlined processes across all functions under this role, leveraging automation and workflow tools to improve efficiency.
- Ensure compliance is embedded in decision-making and cultivate the same discipline across the team.

Required Experience and Qualifications

- MBA/PGDM or Master's/M.Tech/MS in Management, Engineering, Technology, Science, or a related discipline from a reputed institution.
- 10–15 years of experience managing end-to-end business operations, ideally within a complex, multi-stakeholder organization.
- Proven track record delivering large-scale programs involving multiple stakeholders, budgets, milestones, and measurable outcomes.
- Demonstrated experience building SOPs, streamlining processes, and driving operational efficiency through workflow/automation tools.

📌 Head - Operations (Mumbai)
🏢 TIH
📍 Mumbai