Job Title: Customer Support Associate – International Voice Process

Location: Pune

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We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment.

Key Responsibilities:

- Handle customer calls for international clients professionally and efficiently
- Understand customer issues and provide accurate resolutions
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately

Eligibility Criteria:

- Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice / BPO domain are also welcome
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability

Work Schedule:

- 5 days working
- 2 rotational weekly offs
- Rotational shifts (as per business requirements)

How to apply: Interested candidates can share their cv's on whats app

Contact Person : Siddharth Sharma

Contact Details : 77380 29419

📌 Customer Support Specialist (Maharashtra)
🏢 WNS
📍 Maharashtra