:

Key Responsibilities

- Support requests for booked and shipped and invoiced orders,

including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *eCommerce team.

- Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and eCommerce

- Maintain acceptable performance levels based on quarterly goals and comply with all Humanscale policies

- Provide prompt and effective service to Humanscale customers &

team members including the appropriate escalation of issues.

Qualifications:

- Proficient in the English language; bi-lingual Spanish a plus

- High School diploma or equivalent required; bachelor's degree preferred

- Business acumen in areas of customer service, e-commerce,

retail, logistics or sales support is advantageous

- Demonstrate effective, clear, and professional written and oral communication.

- Quick learner and problem solver; able to seek out solutions autonomously.

- Experience in the manufacturing industry is preferred

📌 Customer Support Exe (Bengaluru)
🏢 MM Staffing u0026 Career Consultants
📍 Bengaluru