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About Company:

MIVI is an electronic accessories start-up founded by two engineers with the goal of making high-quality

Affordable Electronics. MIVI has successfully setup India’s First Audio Manufacturing Unit in Hyderabad and is the only brand with 100% Made-In-India portfolio. We are one of the fastest-growing TWS brands in India. With a vision to become the technology company of India, we are expanding our workforce.

Role Description

As a Customer Service Associate, you have very transparent purpose to prevent issues, solve queries, and delight our customers.

You’ll be the first point of contact for our PAN INDIA customers by answering their requests through phone and email – this includes everything from order and product questions to payment matters.

website guidance.





Also make outbound to collect feedback from the customers.

Our Customer Service associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.

Qualifications

Bachelor's degree in any field

Strong communication skills in English (both written and oral fluency) and Hindi (oral fluency).

All throughout your shift, you are expected to receive/make calls and assist our customers on the tickets raised.

The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment.

Strong analytical and problem-solving skills

📌 Customer Support Associate (Secunderabad)
🏢 3G HR Services
📍 Secunderabad