- Handle customer queries and complaints.
- Maintain good relationships with customers.
- Regularly follow up with customers.
- Maintain customer records and update data.
- Coordinate with the sales and other teams.
- Ensure customer satisfaction and timely support.
- Prepare basic customer reports.
Requirements:
- Graduate in any stream.
- Positive communication and interpersonal skills.
- Basic computer knowledge.
- Customer-focused and responsible.
- Experience in CRM/customer handling preferred.