We are looking for a Customer Care Executive to join our team and deliver excellent customer service. The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to handle queries professionally.

Key Responsibilities: Handle customer queries through voice/inbound calls and provide accurate solutions. Understand customer concerns and resolve issues within the required turnaround time. Maintain a positive and qualified approach during every interaction.

Provide information about products, services, orders, and processes. Record customer interactions and update details accurately in the system. Follow company policies, quality standards, and process guidelines.

Coordinate with internal teams when escalation is required. Achieve assigned quality, productivity, and customer satisfaction targets .

Requirements: Minimum 12th pass / Graduate preferred. Good verbal communication skills in English and regional languages . Freshers and experienced candidates can apply. Willingness to work in rotational shifts. Strong listening, problem-solving, and customer-handling skills. ? Process: Customer Care / Voice Process ? Location: As per business requirement

📌 Customer Care Executive (Bengaluru)
🏢 Redical mind
📍 Bengaluru