Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Aveva OSIsoft PI

Good to have skills : NA

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

Accenture is seeking an experienced Application Support Engineer to provide AMS and production support for Red Lion Crimson-based HMI and Industrial Communication Systems, including Crimson 3.0, Crimson 3.1, and Crimson 3.2. The role involves supporting HMI applications, industrial communication protocols, controller integrations, and data acquisition solutions used in manufacturing and industrial environments.

Roles & Responsibilities:

Provide L2/L3 support for Crimson HMI applications and industrial communication systems.

Troubleshoot HMI, controller, and device communication issues.

Support configuration, maintenance, and deployment of Crimson applications.

Diagnose protocol, connectivity, and data acquisition issues.

Perform minor enhancements, configuration updates, and application changes.

Support system upgrades, patching, and testing activities.

Coordinate with plant operations, OT, engineering, and automation teams.

Maintain technical documentation and knowledge repositories.

Ensure adherence to SLA, KPI, and ITIL support processes.

Qualified & Technical Skills:

Must Have Skills

5-6 years of Application Support / Industrial Automation experience.





Hands-on experience with Crimson 3.0, 3.1, or 3.2.

Experience supporting Red Lion HMIs, Graphite HMIs, G3 Panels, or Data Station Plus.

Strong knowledge of industrial communication protocols such as Modbus RTU/TCP, OPC DA/UA, Ethernet/IP, Profinet, or serial communications.

PLC-HMI integration and troubleshooting experience.

Experience in AMS/Production Support environments.

Strong problem-solving and root cause analysis skills.

Good to Have Skills

SCADA platforms such as Ignition, AVEVA/Wonderware, or FactoryTalk.

Industrial Networking and OT Infrastructure.

Historian systems (PI, IP.21, etc.).

Multi-vendor PLC experience (Rockwell, Siemens, Schneider, ABB).

Additional Information

Experience in Manufacturing, Oil & Gas, Energy, Utilities, or Process Industries preferred.

Knowledge of industrial automation architectures and OT environments is highly desirable.

Strong communication and stakeholder management skills required.

Location: Pune.

15 years of full-time education required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations,



accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Custom Software Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru