Credit Officer Cum Relationship Officer – JDManage the complete customer journey , from lead generation and customer interaction to loan application, approval and disbursement. Understand customer requirements and convince eligible customers to avail the loan , clearly explaining loan terms, repayment schedule and applicable charges. Handle customer calls, follow-ups and relationship management to ensure smooth processing and a positive customer experience.

Conduct basic credit assessment, KYC/document verification and customer profile evaluation as per company policies. Coordinate with Credit, Operations and Disbursement teams to resolve pending requirements and ensure timely loan processing. Achieve assigned monthly disbursement/conversion targets and earn incentives based on performance and target achievement.

Maintain excellent communication, customer handling and follow-up skills ; prior experience in payday loans, digital lending, NBFC, fintech or personal loans will be preferred.

📌 Credit Officer (New Delhi)
🏢 GRJ Trades And Finance
📍 New Delhi