Role & responsibilities :

- Knowledge on Destination Education System

- Ensure delivery of high level of service to students and Destination client institutions

- Provide authentic, un-biased and updated information on Destination institutions and courses and IDP services

- Ensure that students are aware of IDPs roles and responsibilities and limitations with respect to securing admissions and student visa approval

- Advise students to enrol for IELTS through IDP and provide information on IELTS score requirements for relevant institution and course

- Counsel student walk-ins in reasonable time frame; prioritize students with appointments

- Ensure that all institution applications are processed efficiently with the appropriate documentation and certification followed by prompt follow up processes

- Ensure that students are informed about the institution application status and the offer / reject letter is forwarded promptly

- Ensure that students attend visa seminars and assessment on time

- Ensure that students prepare visa documents in a correct manner and timely as per their level of study and intake start date.





- Ensure that relevant number of students are identified for fee payments in keeping with branch office invoice targets

- Ensure that fee payments are made in accordance with institution fee payment policy and that students are aware of institutions refund policy

- Conduct Visa seminars

- Conduct Pre Departure seminars to ensure that students are prepared for the Destination student experience

- Conduct seminars at local institutions and / or events organized by other private and governments associations that will serve as an appropriate platform to brand Destination education

Preferred candidate profile

- Bachelor (or above) qualification

- Strong knowledge of destination and local education systems

- 2-3 year UK counselling experience preferably in the education industry

- Ability to multitask under pressure and meet deadlines

- Visible orientation towards having high quality service as integral part of work ethics

- Computer skills including, Word, Excel

- Fluent in English - written and verbal

- Robust problem resolution skills

- Experience in working with CRM systems will be desirable

- Good communication skills - written and verbal (English) skills

📌 Counsellor - UK For Hyderabad
🏢 IDP
📍 Hyderabad