16 Aug
|
Luna Skin and Aesthetics
|
Coimbatore
16 Aug
Luna Skin and Aesthetics
Coimbatore
About the Role
Luna Skin & Aesthetics is looking for a professional, experienced and responsible Clinic Manager / Aesthetic Clinic Operations Manager to oversee the complete day-to-day operations of the clinic, team coordination, patient experience, treatment coordination and administrative activities.
Key Responsibilities
- Manage and supervise the complete day-to-day operations of the clinic.
- Coordinate doctors, cosmetologists, therapists, nurses, reception and support staff.
- Manage patient appointments, consultations, follow-ups and treatment schedules.
- Coordinate and monitor all skin, hair and aesthetic treatments offered at the clinic.
- Ensure smooth coordination of treatments such as:
- Hydra Facial & Advanced Facials
- Chemical Peels
- Laser Hair Removal
- Q-Switch / Skin Laser Treatments
- Acne & Pigmentation Treatments
- Skin Brightening Treatments
- Anti-Ageing Treatments
- Hair & Scalp Treatments
- PRP / GFC and other hair procedures
- Botox & Dermal Fillers
- Microneedling / Advanced Skin Procedures
- Bridal & Premium Skin Programs
- Ensure treatment rooms, equipment, consumables and products are properly maintained and available.
- Monitor hygiene, sterilization, safety and clinic cleanliness standards.
- Assist doctors and clinical staff in maintaining smooth treatment workflows.
- Handle patient queries, feedback and service-related concerns professionally.
- Maintain patient records, treatment schedules, follow-up records and daily reports.
- Monitor inventory of skincare products, medicines, consumables and clinic supplies.
- Coordinate stock purchasing and communicate requirements to management.
- Supervise staff attendance, punctuality, grooming and daily responsibilities.
- Train and guide front-office and treatment staff regarding clinic procedures and patient handling.
- Monitor daily revenue, billing, collections and treatment package sales.
- Follow up with patients for pending appointments, packages and treatment sessions.
- Support clinic marketing activities, promotions, offers and lead follow-ups.
- Ensure excellent patient experience and maintain Luna Skin & Aesthetics’ professional standards.
- Prepare daily/weekly operational reports for management.
- Identify operational issues and ensure timely resolution.
- Maintain confidentiality of patient and business information.
Candidate Profile
- Experience in clinic management, hospital administration, aesthetic clinic, dermatology clinic, cosmetology or beauty/wellness industry preferred.
- Strong knowledge of skin, hair and aesthetic treatments.
- Excellent communication and patient-handling skills.
- Robust team management and leadership abilities.
- Good knowledge of clinic operations, billing, inventory and appointment management.
- Professional appearance, grooming and positive attitude.
- Ability to handle multiple responsibilities and work in a fast-paced clinical environment.
- Good computer skills and basic knowledge of MS Office / clinic management software.
- Sales and customer relationship management experience will be an added advantage.
Preferred Experience
- 2+ years of experience in clinic management / aesthetic clinic operations / hospital administration / cosmetology management.
- Candidates with experience handling dermatology, skin & hair or aesthetic clinics will be preferred.
Job Type: Full-time
Location: Luna Skin & Aesthetics
Salary: Based on experience and suitability
Ideal Candidate
A professional who can independently manage the complete clinic operations, staff coordination, patient management, treatment coordination, inventory, billing, follow-ups and overall clinic administration while maintaining high standards of patient care and service.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Work Location: In person
📌 cosmetic therapists (Coimbatore)
🏢 Luna Skin and Aesthetics
📍 Coimbatore