Role Description

BA / Consultant I | Grade B3 | India Role Overview Role / Grade / Location BA / Consultant I | B3 | India Discovery Track Discovery Support / Process Documentation Role Summary Supports CXI Discovery through current-state documentation, workshop notes, analysis support, process documentation, and follow-up tracking across assigned discovery tracks. CXI Discovery Scope Current-state assessment, process documentation, workshop support, analysis support, meeting notes, action-item follow-up, and repository maintenance. Key Responsibilities

- Capture workshop notes, decisions, action items, business rules, assumptions, and open questions.
- Create and maintain process maps, current-state documentation, assessment notes, and discovery artifacts.
- Assist with research, data gathering, process analysis, and preparation of summary findings.
- Maintain document repositories and ensure traceability between workshops, findings, and deliverables.
- Support Consultants and BA Leads with analysis, follow-ups, and presentation-ready content.

Required

Qualifications

- 2-5+ years in consulting,



business analysis, PMO, or project coordination.
- Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A;, audit, or regulatory workflow exposure preferred based on track assignment.
- Robust documentation, analytical, organization, and written communication skills.
- Familiarity with process mapping, requirements documentation, and Microsoft Office tools.
- Experience supporting workshops and distributed delivery teams preferred.

Key Competencies / Deliverables Competencies: Documentation, workshop support, current-state assessment, process analysis, research, follow-up tracking, attention to detail.

Primary deliverables: Workshop notes, action tracker inputs, process maps, assessment notes, findings log, repository artifacts.

Skills Business Analysis, Compliance Management, Microsoft Office, Market Research, Workshop Facilitation, Requirements Gathering, Healthcare Systems, Insurance

📌 Consultant I (Bengaluru)
🏢 UST
📍 Bengaluru