:

1. Business Growth & Sales Strategy:

- Drive the home loan business in the assigned cluster, ensuring achievement of targets.

- Develop and implement sales strategies to acquire current customers and increase penetration in the market.

- Build and maintain relationships with key stakeholders, including builders, real estate agents, and DSA channels.

- Monitor and improve productivity of the sales team.

2. Team Management & Leadership:

- Recruit, train, and mentor Sales Managers, Relationship Managers, and other team members.

- Set performance goals, monitor achievements, and provide guidance to improve productivity.

- Conduct regular meetings and performance reviews to ensure alignment with business objectives.

3. Credit & Risk Management:

- Ensure quality sourcing of home loans with a focus on credit discipline and minimal delinquencies.





- Collaborate with credit and operations teams to ensure smooth processing of loan applications.

- Maintain portfolio health by keeping NPAs under control and ensuring timely collections.

4. Market & Competitive Analysis:

- Conduct market research and competitor analysis to identify opportunities and trends.

- Develop initiatives to strengthen the bank’s market presence and differentiate offerings.

5. Customer Service & Relationship Management:

- Ensure superior customer service by addressing grievances and providing solutions.

- Enhance customer experience through digital and physical touchpoints.

- Work on increasing customer retention and cross-sell opportunities.

📌 Cluster Head- Prime Home Loans/ Hyderabad (Secunderabad)
🏢 Acura Solution
📍 Secunderabad