Candidate Requirements :

- Fresher to 2 years of candidates is welcome
- Need to have Excellent English communication and writing skills
- Need to have minimum 30 words typing speed per minute
- Educational Background Eligibility: B.Sc., B.Com., B.A., MBA
- Not eligible candidates with: B.Tech, M.Tech, MCA, or BCA qualifications.if pass out year is 2026
- Degree perusing candidates are not eligible
- Immediate Joiner Only
- Educational Documents Required are (10th Marksheet/ 12th Marksheet/ Degree Consolidated Marksheet /Provisional Certificate) all these are mandatory to have

Preferred Qualifications

- Prior experience in chat-based customer support.
- Exposure to healthcare, insurance, or managed care processes.
- Familiarity with CRM tools or chat platforms.
- Excellent typing speed and accuracy.

What will be your Key Responsibilities

- Handle inbound customer interactions via chat with professionalism and empathy.




- Understand customer issues and provide accurate and timely resolutions.
- Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS).
- Document chat interactions clearly and accurately in internal systems.

What Benefits you get Joining Artech

- Two-way cab facility from designated nodal points within a 40 km radius. Last-minute pickup or drop requests outside the designated routes will not be accommodated. Please set this expectation with candidates from Day 1.
- Meals will not be provided.
- One month of training at the client site, after which candidates will move into production.

Significant Note:

- Carry Hard copy of Resume
- One government ID card
- Write HR Name on top of your resume (Uttam Tiwari) call (phone hidden) if you have any concerns

📌 Chat Support (Secunderabad)
🏢 Artech Infosystems Private
📍 Secunderabad