Center Head

Roles and Responsibilities

1. Strategic Planning

· Develop and implement regional strategies to achieve program goals

· Conduct needs assessments and analyse data to inform program decisions

2. Program Oversight:

· Manage program operations, ensuring effective delivery and quality

· Ensure compliance with organizational policies and procedures

3. Team Leadership:

· Supervise and mentor team members, providing guidance and support

· Foster a cooperative and inclusive team environment

4. Stakeholder Collaboration:

· Build and maintain relationships with key stakeholders, including partners, funders, colleges and community leaders

· Communicate program goals, progress, and impact to stakeholders

5. Partnership Development:

· Identify and pursue new partnership opportunities to expand program reach and impact

· Manage partnerships, ensuring effective collaboration and communication

6. Program Quality Assurance:

· Monitor and evaluate program quality, identifying areas for improvement

· Implement quality assurance processes and standards as per QMS

7. Performance Monitoring:

· Track and analyse program data, identifying trends and areas for improvement





· Develop and implement corrective actions to address performance gaps

8. Budget Management:

· Manage regional budgets and proper unitisation, ensuring effective allocation of resources

· Monitor expenses and ensure compliance with financial policies

9. Marketing and Compliance:

· Ensure program visibility and promotion through marketing and outreach efforts

· Maintain compliance with organizational and regulatory requirements

10. Capacity Building:

· Develop and implement capacity-building initiatives for team members and partners

· Ensure that regional teams have the necessary skills and resources to deliver high-quality programs

11. Risk Management:

· Identify and mitigate risks that could impact program delivery or reputation

· Develop and implement risk management plans and procedures

12 . Innovation and Improvement:

· Encourage innovation and continuous improvement in program delivery

· Develop and implement new approaches and

13 . Reports

· Creating monthly and quarterly reports as per Infosys standard

📌 Center Head (Punjab)
🏢 Niit Foundation
📍 Punjab