: Associate – Business Operations

About UsLoan Network Technologies is a fast-growing fintech company transforming the home loan journey through technology, data, and strong banking partnerships. We work with leading banks, NBFCs, builders, and channel partners to deliver a seamless lending experience for customers.

We are looking for highly motivated fresh graduates and MBA professionals who enjoy solving operational challenges, working with multiple stakeholders, and driving business outcomes. If you enjoy ownership, execution, and learning in a fast-paced workplace, this role is for you.

PositionAssociate – Business Operations

Location: Mumbai

Experience: 0–2 Years

Education:

- MBA (Finance, Marketing, Operations) preferred
- BBA, B.Com, BE/B.Tech, or equivalent graduates with strong analytical skills are also welcome

Role OverviewAs an Associate – Business Operations, you will play a critical role in ensuring the smooth execution of our lending and partner operations. You will work closely with banks, internal business teams, finance, and operations to drive collections, resolve operational bottlenecks, maintain business reports, and strengthen partner relationships.

This is an execution-focused role offering significant ownership and exposure to the fintech and banking ecosystem.

Key ResponsibilitiesBanking & Partner Coordination

- Build and maintain relationships with banking partners and branch teams.
- Visit partner banks regularly to coordinate on operational matters, invoice reconciliations, and payment follow-ups.
- Act as the primary point of contact for resolving day-to-day operational issues with banking partners.





Collections & Receivables Management

- Track outstanding invoices and receivables across banking partners.
- Follow up with banks to facilitate timely payout releases.
- Coordinate with finance and business teams to resolve payment-related discrepancies.
- Monitor receivable ageing and support initiatives to improve collection efficiency.

Business Operations

- Maintain operational dashboards and MIS reports.
- Track key metrics including disbursements, invoicing, collections, payouts, and pending cases.
- Identify operational gaps and recommend process improvements.
- Ensure data accuracy across internal systems and reports.

Cross-Functional Coordination

- Work closely with Sales, Operations, Finance, Product, and Leadership teams to ensure smooth business execution.
- Coordinate case updates, documentation, and issue resolution across stakeholders.
- Escalate critical issues and drive them toward timely closure.

Process Improvement

- Identify opportunities to automate manual processes and improve operational efficiency.
- Document standard operating procedures (SOPs) and support continuous process enhancement initiatives.

Desired Skills

- Excellent communication and interpersonal skills.
- Strong ownership and execution mindset.




- Ability to coordinate with multiple stakeholders simultaneously.
- Good analytical and problem-solving skills.
- Strong proficiency in Microsoft Excel and Google Sheets.
- Comfortable working with data and MIS reports.
- Ability to prioritize tasks and meet deadlines.
- Willingness to travel locally for partner visits.

Preferred Qualifications

- Internship or project experience in banking, fintech, consulting, operations, or finance is a plus.
- Familiarity with Excel functions, pivot tables, lookups, and basic reporting.
- Exposure to CRM, ERP, or business intelligence tools is an added advantage.

What You'll Learn

- Banking and fintech operations
- Business process management
- Commercial operations and collections
- Stakeholder and relationship management
- MIS and business analytics
- Cross-functional collaboration
- Process improvement and automation
- Exposure to senior leadership and strategic business initiatives

What We Look ForWe value individuals who:

- Take ownership and follow through on commitments.
- Are curious and eager to learn.
- Communicate effectively with both internal and external stakeholders.
- Thrive in a fast-paced, execution-oriented environment.
- Pay attention to detail while maintaining a problem-solving mindset.

Why Join Us?

- Work directly with experienced leaders in the fintech ecosystem.
- Gain hands-on exposure to banking partnerships and business operations.
- Learn by owning meaningful projects from day one.
- Build skills across operations, finance, analytics, and stakeholder management.
- Accelerate your career in one of India's fastest-growing fintech sectors.

📌 Business Operations Associate (Mumbai)
🏢 Nestara
📍 Mumbai