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We are looking forA Billing Operations Associate to support our day-to-day invoicing, collections, and accounts receivable work. This is a hands-on, execution-focused role — generating invoices, following up on payments, and keeping our billing records clean.

What you'll do

- Generate and send monthly invoices across customers and locations, making sure amounts match contracts, pricing, and usage
- Track outstanding invoices and follow up with customers on overdue payments
- Help customers set up and manage payment methods — ACH, auto-pay, credit card
- Coordinate collections through Stripe and other payment channels
- Investigate and resolve billing discrepancies; apply credits and adjustments where needed
- Maintain and share Statements of Account (SOA) with customers
- Support the finance team during month-end close on billing and revenue tasks
- Work with Sales,



Customer Success, and Operations to keep contract details and billing in sync
- Keep clean records of contracts, invoices, and payment activity
- Flag issues early — missed invoices, failed payments, process gaps

What we're looking for

- 1–3 years of experience in billing, AR, finance ops, or a similar role
- Solid working knowledge of Excel (formulas, pivot tables, VLOOKUP/XLOOKUP)
- Bachelor's degree in commerce, accounting, finance, or a related field (or equivalent experience)

Nice to have

- Hands-on experience with Stripe (or a similar billing/payments platform)
- Prior accounts receivable (AR) experience
- Exposure to SaaS or subscription billing

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📌 Billing Operations Associate (Bengaluru)
🏢 Loop AI
📍 Bengaluru