Role: AWS Platform Administrator (L2)

Experience: 4 to 9 yrs

Drive Location: TCS-Thane Mumbai, Maharashtra

Reporting Time: 9:30am-12:30pm

Mode of Interview: Walk in Drive

Date of Interview: 22nd August, 2026

L2 Responsibilities :-

- Manage and support AWS cloud infrastructure (IaaS/PaaS)
- Provide L2 / L3 support for cloud operations, incidents, and platform services
- Ensure high availability, performance, cost optimization, and security of AWS workloads
- Work in 24x7 support workplace with SLA-driven operations

Infrastructure Management

- Manage AWS services:
- EC2, EBS, S3, RDS, VPC, ELB, Auto Scaling, Route53
- Perform:
- Provisioning / de-provisioning of resources
- AMI, snapshots, backup monitoring

Incident & Service Request Handling

- Handle:
- Infra incidents (VM down, performance issues, connectivity issues)




- Monitor alerts via CloudWatch / ITSM tools
- Escalate complex issues to L3

Identity & Access Management

- Manage IAM users, roles, policies, MFA
- Handle access requests and security compliance

Networking Support

- Support:
- VPC, Subnets, NACLs, Security Groups, Load Balancers
- Basic troubleshooting of:
- VPN, routing, DNS

Monitoring & Backup

- Monitor:
- Logs, metrics (CloudWatch, CloudTrail)
- Perform:
- Backup validation, restoration checks
- Patch monitoring

Change Management

- Execute changes as per:
- SOP / CAB guidelines
- Perform deployments and configuration updates

Thanks & Regards

Diptimayee Swain

HR TA- Bhubaneswar-EP

📌 AWS Platform Administrator(Walk in for Mumbai) (Thane)
🏢 Tata Consultancy Services
📍 Thane