:

Key Responsibilities:

Leadership & Strategy

- Develop and implement a scalable payroll operating model that supports service delivery to a diverse set of nonprofit clients.
- Establish and monitor key performance indicators (KPIs) for payroll accuracy, timeliness, compliance, and client satisfaction.
- Identify and lead initiatives to improve operational efficiency, automation, and quality control across the payroll function.

Operational Oversight

- Oversee end-to-end payroll processing for multiple clients across various pay cycles (biweekly, semi-monthly, monthly).
- Ensure compliance with all federal, state, and local payroll laws, including wage and hour rules, tax filings, garnishments, and benefits reporting.
- Manage the implementation, configuration, and optimization of payroll platforms (e.g., ADP, Paylocity, UKG, etc.).
- Maintain robust internal controls and ensure audit readiness for all client payroll processes.

Team Development

- Lead, coach, and support a team of payroll professionals and team leads, fostering a culture of accountability and continuous learning.
- Oversee training, performance management, and professional development within the payroll team.

Client Management

- Act as the senior point of contact for client payroll questions, escalations, and complex compliance matters.
- Partner with client HR and finance teams to ensure seamless integration between payroll and other functions.




- Deliver proactive insights and reporting to clients on payroll trends, issues, and improvement opportunities.

Requirements:

Education:

- Bachelor’s degree in Accounting, Finance, Human Resources, or a related field required; Master’s preferred.
- Certified Payroll Skilled (CPP) designation strongly preferred.

Experience:

- 10+ years of progressive experience in payroll operations, with at least 5 years in a leadership role, large team management.
- Experience managing multi-state payroll operations in a complex or multi-client environment (e.g., BPO, consulting, PEO).
- Knowledge of nonprofit payroll requirements, including grant-funded allocations, union agreements, and labor law compliance.
- Core US payroll experience – end to end management

Skills:

- Strong technical expertise in payroll platforms and systems (e.g., ADP, Paylocity, UKG).
- Excellent understanding of payroll compliance, tax regulations, and audit standards.
- Exceptional communication, problem-solving, and stakeholder management skills.
- Ability to drive operational change, develop high-performing teams, and deliver exceptional client service.
- Excellent English communication (Will interact with US teams as well)

MANDATE POINTERS

- Mode of Work: WFH, required to travel office once in a quarter for a week on his own cost.
- Expertise in handling MULTIPLE ENTITIES

📌 AVP US Payroll (Thane)
🏢 Mancraft Consulting
📍 Thane