Job Req ID: 50212

Location:

Mumbai, Maharashtra, IN

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Function: VIBS

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform.

With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression,



sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role profile

Role title: AGM- Business Operations(?)

Function: VIBS

Band: M2

Department: VICS

Reports to: GM – Business Development (?)

Location: Corporate - Mumbai

Role Description & Purpose:

Grow business on existing business through understanding on new use cases and partners

Improve penetration on new products by driving new use cases and capability development

Drive analytics and market understanding with actionable insights

Key accountabilities and decision ownership

[max 5]:

Category growth: Identify market requirements and development of recent products to drive growth

Grow Domestic A2P through new use case

Performance marketing requirements on RBM- study, build and co-create products with consumer team (segmented offers)

Penetration of RBM as a channel of preference- for existing and new use cases

Mobile Identity offering to be developed to curb scams

Analytics and Market insighting: Analytics on market data and insighting through customer and partner visits

Get insights into customer’s customer- through partners, Enterprise channels etc.





Data analytics to gain insights and develop consultative selling takeaways for end customers

Networking through industry events/ conferences, webinars etc., market report study etc.

Cross-selling and Bundled: Create bundles and cross-selling offers on case to case basis

Gradually create ready to sell frameworks to create stickiness with the customers

Bundles to be created within the MVAS portfolio and beyond

Sales enablement and Differentiation:

Create and implement effective strategies, cross functional collaborations etc.

Create and communicate clear USP for products through market visit, collateral etc.

Standardise internal processes and price offer mechanisms to ensure there is no internal cannibalization

Strategic Partnership: De-risking dependence on limited set of partners:

Identifying, building and concluding new partnerships to ensure the business is sufficiently ringfenced

Build partnerships with ISVs, SIs to expand reach of new products like RBM through Enterprise teams

Core competencies, knowledge and experience [max 5]:

Understanding of CPaaS and Enterprise buying behaviours and process

Business Planning skills

Structured approach to decision making and ability to take calculated risks

Strong systems and process orientation

At least 7 years of experience, of which minimum 2 years in sales or product management

Must have technical / professional qualifications:

MBA in Marketing/ Finance (preferred but not required)

Key performance indicators [max 3]:

Ability to grow business on existing products

Improve penetration on new products through use cases and capability development

Drive analytics with actionable insights

Direct reports:

None

Dotted reports:

None

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

📌 AGM -Business Development (Mumbai)
🏢 Vodafoneziggo
📍 Mumbai