- Respond to customer inquiries via phone, email, and other channels.
- Understand customer requirements and provide suitable product solutions.
Prepare and send quotations
- Follow up for order confirmation and payment status.
- Coordinate with production, stores, and dispatch teams.
- Maintain customer records and sales reports.
- Build and maintain robust customer relationships.
Skills Required:
- Good communication and negotiation skills.
- Knowledge of MS Office and ERP systems.
- Strong follow-up and coordination abilities.
Qualification:
- Graduate in any discipline.
- 1–2 years of experience in Sales/Customer Support (Manufacturing preferred).