Industry: Real Estate
Experience: 1-5 Years
Location: Egmore, Chennai
Employment Type: Full-Time
Salary: Best in the Industry + Attractive Incentives

About the Role

We are looking for enthusiastic and customer-focused Telemarketing Executives (Presales & SVC) to join our growing team. The ideal candidate should have excellent communication skills and experience in handling inbound and outbound customer calls within the real estate industry or any Tele sales. The role involves generating qualified leads, scheduling site visits, supporting the sales team, and ensuring an exceptional customer experience through effective service and follow-up.

Key Responsibilities

Presales

- Make outbound calls to prospective customers from leads generated through digital campaigns, references, and other marketing activities.
- Explain project details, pricing, amenities, and ongoing offers to potential buyers.
- Understand customer requirements and qualify leads.
- Schedule site visits for interested customers and coordinate with the sales team.
- Maintain regular follow-ups to convert enquiries into site visits and bookings.
- Update customer interactions and lead status in the CRM system.
- Achieve daily, weekly, and monthly calling and lead conversion targets.

Customer Service & Support (SVC)

- Handle inbound customer enquiries professionally and promptly.




- Provide accurate information and resolve customer queries.
- Build and maintain strong customer relationships through regular follow-ups.
- Coordinate with internal departments to ensure timely resolution of customer concerns.
- Deliver an excellent customer experience throughout the customer journey.
- Maintain detailed records of customer interactions and service requests.

Desired Candidate Profile

- 1-5 years of experience in Telemarketing, Presales, Customer Service, or Telecalling.
- Experience in the Real Estate industry is preferred.
- Excellent communication and convincing skills in Tamil and English (Hindi is an added advantage).
- Strong customer handling and negotiation skills.
- Positive interpersonal and relationship management abilities.
- Basic knowledge of MS Office and CRM software.
- Self-motivated, target-oriented, and eager to learn.
- Immediate joiners will be preferred.
- What We Offer

- Attractive Salary
- Performance-Based Incentives
- Medical Insurance
- Leave Encashment
- Paid Leave & Statutory Benefits (PF & ESI as applicable)
- Career Growth Opportunities
- Professional and Supportive Work Environment
- Employee Engagement Activities
- Continuous Learning & Development

Share you Resume or Contact Number: (phone hidden)-Geerthika

📌 Presales Executive (Chennai)
🏢 HiLiving Projects
📍 Chennai