Job Description:

Role Overview:
The Inside Sales Executive will convert inbound leads into sales by directly
engaging homeowners, architects and interior designers (AIDs). The role
involves understanding client needs, showcasing curated fabric collections,
offering design guidance, preparing quotes, negotiating orders and ensuring
smooth end-to-end sales coordination, from enquiry to delivery.
Key Responsibilities:
 Engage all incoming leads (retail/AID) within defined timelines to qualify,
consult and convert.
 Understand design preferences, budgets and functional needs to
recommend suitable fabrics/solutions.
 Schedule and coordinate meetings, product demos and presentations for
clients and designers.
 Negotiate, confirm orders and oversee the full sales cycle—including client
communication, delivery timelines and documentation.
 Maintain accurate, updated CRM records for all leads, follow-ups, orders
and customer feedback.
 Support onboarding and long-term engagement of new architects and
designer partners.
 Collaborate with design, marketing and logistics teams for production
updates and smooth execution.
 Submit regular sales reports and actively participate in training and review
meetings.
 Drive customer satisfaction through timely service and proactive
communication.
Desired Candidate:
 Minimum 4 years’ experience in home décor, furnishings or interior design
sales (B2C/B2B preferred), including significant work with AIDs.
 Strong understanding of interior aesthetics, colour coordination and fabric
types.




 Proven expertise in lead management, consultative selling and high-touch
customer engagement.

2
 Excellent verbal and written communication skills in English and Hindi;
Marathi is a plus.

 Well-versed in CRM, Google Sheets/Excel, WhatsApp Business and email-
based sales processes.

 Highly organized, disciplined in follow-ups and ownership-driven.

 Creative, personable, consultative and driven to exceed targets in a fast-
paced retail/design environment.

 Highly organized, self-motivated and able to drive the entire sales cycle
independently.
 Professional integrity, reliability and strong team collaboration skills.

Non-Negotiables (Must-Have Criteria):
1. Min. 4 years of work experience of working as a sales person in a reputed
home furnishings showroom
2. Adequate experience of visiting customers/Architects and Interior
Designer` premises for presentations and finalisation of orders.
3. Adequate knowledge and experience of making BOQ
4. Solid knowledge of fabrics, interior design concepts and trend-based
consultative selling.
5. Proficiency in CRM tools, Google Sheets/Excel and disciplined sales
reporting/follow-up practices.
6. Excellent communication (English, Hindi) and interpersonal skills; must be
confident and persuasive with clients and design partners.
7. Ready to travel locally for meetings as required.

Qualifications –
 HSC + Interior Designing Diploma
 Bachelors in Interior Designing
 Any graduate with Diploma in Interior Designing

📌 Inside Sales Executive (Mumbai)
🏢 RECEX
📍 Mumbai