Description

- Perform all internal accounts, reconciliation and corrective action on daily basis from Makers perspective.

- Prepare accurate and timely Monthly & half yearly vendor invoices for Amex, Diners to recover the rental & transaction fee.

- Prepare deferred commission invoices for gross merchants and ensure timely recovery without error.

- Maintain & timely updating all the trackers for tracking pending commissions, payments & rental recovery.

- Preparation & Posting of DE entries in system for respective processes from maker perspective.

- Perform deferred payment recon & payment posting process and make sure the payment is made on time with accuracy.

- Ensure that Bank’s Compliance and Regulatory procedures are followed.

- Adherence to daily and monthly activities allocated.

- Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit.

Responsibilities

- Complete awareness of policies and procedures for onboarding of new merchants / existing merchants for both POS and E-commerce businesses.

- Clear understanding of documentation requirements for various category of merchants based on the nature of business and also based on the business defined priority category

- Ensure all documents ( merchant agreements, trade licence, passport copies,



ID documents, MOA, Board resolution etc) required for onboarding are duly submitted as per the check list

- Ensure the documents are completed in all respects and rightly verified by the maker

- Ensure system related and negative checks are correctly performed the maker

- Raise exceptions and seek compliance approval wherever required

- Monitor rejected applications and pro-actively work with business for rectification and resubmission

- Track document deferral and ensure regularization within agreed timelines

- Continuous training to front end on right document submissions to reduce rejects and referrals.

- Ensure that unit's standard operating procedures are updated, change documents are maintained and updated regularly

- Maintaining of business MIs

Qualifications

- Knowledge of general banking with good experience in merchant onboarding procedures and the local policies.

- 3-5 years of cards domain/multi-discipline banking experience.

- Good communication skills (both written & verbal),Good analytical thinking/interpersonal skills

- Solid knowledge on MS Office tools, MIS reporting and analysis

- Hands on experience in any card management system

📌 Senior Associate- Operations Acq (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru