telecaller communicates with clients over the phone to promote products, generate sales leads, or handle customer support. Core duties include making outbound calls, answering inbound queries, following communication scripts, updating records in CRM software, and meeting daily or weekly target goals.Key ResponsibilitiesOutbound Calling: Contact potential or existing customers from lead lists to pitch services or products.Inbound Support: Answer incoming calls and address customer questions or complaints.Lead Qualification: Ask targeted questions to understand client needs and gauge interest.Data Recording: Log call outcomes, notes, and future follow-up schedules accurately in company databases.Target Achievement:
Meet defined daily metrics for call volume, talk time, and lead conversions.Requirements and SkillsCommunication: Explicit verbal articulation and active listening skills.Resilience: Ability to handle rejection professionally and maintain a positive tone.Tech Literacy: Basic computer proficiency and experience using CRM or tracking tools.Education: Minimum high school diploma (Class 12) or equivalent.If you need a customized version, tell me:The industry (e.g., real estate, edtech, healthcare)Whether it is inbound or outboundThe required languagesI can write a specific job post for your needs
📌 International calling ( Work from home) (Delhi)
🏢 Naukripay
📍 Delhi
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