Key Responsibilities:Visit customers with overdue loan accounts and collect pending EMIs.Build rapport with customers and encourage timely repayments.Conduct field visits to customers residences or workplaces, as per company policy.Explain repayment options and assist customers in resolving overdue accounts.Maintain accurate records of collections, customer interactions, and payment commitments.Follow all RBI guidelines and Companys Code of Conduct while carrying out recovery activities, ensuring respectful and ethical treatment of customers.Eligibility:Minimum Qualification: 102 / GraduateExperience: 02 years in collections, recovery, or field salesTwo-wheeler with a valid driving licence is preferred.Positive communication and negotiation skills.Willingness to travel extensively within the assigned area.Skills Required:Solid negotiation and persuasion skillsCustomer handling abilityBasic smartphone and mobile app usageTime management and record-keepingCompensation: 16,000.00 - 18,000.00 per monthWork Location: In person .
📌 Customer Service Representative (CSR) FOR FILD EXICUTIVE (India)
🏢 Ascensive Educare
📍 India
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