Job Title: Key Account Manager – Issuer AlliancesAbout UsPaytm is India’s leading mobile payments and financial services distribution company. As the pioneer of mobile QR payments in India, Paytm builds technologies that empower small businesses with seamless payments and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology.About the TeamAffordability at Paytm is an omni-channel business driving EMI and credit solutions at the point of sale across online and offline merchants. The team partners with leading Banks and NBFCs to enable seamless and scalable credit access for customers.Role OverviewAs a Key Account Manager – Issuer Alliances, you will support and manage relationships with Banks and NBFC partners to drive EMI and credit adoption across the Paytm ecosystem. You will work closely with internal teams and issuer partners to ensure smooth of programs and contribute to business growth.Key ResponsibilitiesManage day-to-day coordination with issuer partners (Banks/NBFCs) for ongoing EMI and credit programsSupport onboarding of new issuer partners and assist in expanding existing partnershipsWork on execution of joint business plans with partners to drive disbursals and activationCoordinate with internal teams (product, operations, finance, tech) to ensure timely launch of offers and programsTrack and monitor key metrics such as approvals, conversions, and disburseAssist in resolving operational issues related to reconciliation, settlements,
and offer configurationsSupport in identifying growth opportunities and improving partner performanceMaintain strong working relationships with internal and external stakeholdersKey Skills RequiredStrong communication and stakeholder management skillsHigh ownership and willingness to learn in a fast-paced environmentBasic understanding of payments, lending, or EMI products preferredProblem-solving mindset with attention to detailAbility to coordinate across multiple teams and manage prioritiesData-oriented approach with comfort in working with numbers and reportsExperience & Education2–5 years of experience in Key Account Management / Partnerships / OperationsExperience in fintech, payments, banking, or NBFC ecosystem is a plusGraduation/Post-Graduation preferredWhy Join Us
At Paytm, you’ll be part of a rapid-growing fintech ecosystem working closely with leading financial institutions. This role offers a strong learning curve, exposure to credit partnerships, and an opportunity to build a career in the digital lending space.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.