- Monitor and support data flows and file transfer processes.
- Good to have experience in windows and Linux system.
- Assist in troubleshooting file transfer failures, connectivity issues, and workflow errors.
- Support daily MFT operations and ensure successful movement of files across systems.
- Follow standard operating procedures (SOPs) and escalation processes.
- Work closely with senior engineers to resolve production issues and perform root cause analysis.
- Participate in system health monitoring and operational support activities.
- Maintain documentation for processes, incidents, and operational procedures.
- Learn and contribute to automation initiatives for operational efficiency.
Requirements
• Communication: Clear writing, active listening, and the ability to explain technical topics in plain terms.
- Accountability:
Track record of delivering quality work, owning outcomes, and learning from setbacks.
- Willingness to Learn: Demonstrated adaptability with new frameworks, technologies, or methodologies.
- Team Orientation: Experience working collaboratively in agile environments and contributing to shared goals.
- Self-Awareness: Openness to feedback, ability to recognize limitations, and willingness to give credit where due