Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): Proficiency in CRM tools and MS Office (Excel, PowerPoint).
DUTIES AND RESPONSIBILITIES:
Job Summary:
The Zonal Coordinator is responsible for overseeing operations, sales, and team performance within a specific geographic zone or territory. This role ensures that organizational goals are met through effective coordination, leadership, and strategic implementation of company policies at the zonal level.
Key Responsibilities:
Operational Oversight:
- Supervise day-to-day operations within the assigned zone.
- Ensure smooth implementation of company policies and procedures.
Team Leadership:
- Lead, train,
and support local teams and branch managers.
- Monitor staff performance and ensure target achievements.
Sales and Business Development:
- Drive sales initiatives and revenue growth.
- Identify recent business opportunities and local partnerships.
Reporting and Analysis:
- Maintain accurate records of zonal activities and prepare periodic reports.
- Analyze performance metrics to improve efficiency and outcomes.
Coordination and Communication:
- Act as the liaison between regional head office and local teams.
- Coordinate logistics, events, and promotional campaigns within the zone.
Customer and Stakeholder Management:
- Ensure high-quality customer service delivery.
- Resolve escalated customer or stakeholder issues within the zone.