1. Customize and configure Zoho applications such as Zoho CRM, Zoho Creator, Zoho Projects, Zoho Desk, etc., to meet the specific needs of our organization, ensuring timely delivery of customized solutions.
- Analyze business requirements and translate them into technical solutions within the Zoho ecosystem, promoting continuous improvement based on user feedback and evolving needs.
- Develop custom modules, workflows, and scripts to enhance the functionality of Zoho applications.
- Integrate Zoho applications with third-party systems and tools as needed to ensure effective system interoperability.
- Provide technical support and troubleshooting assistance to end-users of Zoho applications, fostering high user satisfaction through effective support and training.
- Stay updated on the latest features and capabilities of Zoho applications and recommend best practices for implementation.
- Train internal teams on how to effectively use and manage customized Zoho solutions.
- Maintain documentation related to Zoho customizations and integrations to ensure comprehensive record-keeping and knowledge sharing.
Eligibility Criteria:
- Bachelor s degree in Computer Science, Information Technology, or related field.
- Minimum of 3-8 years of experience in customizing and configuring Zoho applications, with a focus on Zoho CRM.
- Proficiency in Deluge scripting language for Zoho Creator customization.
- Strong understanding of relational databases and data modeling concepts.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills with the ability to collaborate with cross-functional teams.