About the Role

We are a growing startup looking for a hands-on Zoho Administrator to manage and optimize our complete Zoho ecosystem. This role involves enabling business operations, managing customer support systems, and driving process efficiency across teams.

The ideal candidate will act as the go-to person for all Zoho-related requirements across the organization.

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Key Responsibilities

Administer and manage all Zoho applications (Zoho Creator, CRM, Desk, Books, Projects, Analytics, etc.)

Act as the primary point of contact for all Zoho-related work and queries

Own end-to-end Zoho Desk setup and customer support operations (ticketing, SLAs, workflows, automations)

Design and develop applications and workflows using Zoho Creator

Configure and manage Zoho Analytics (dashboards, reports, and insights)

Manage and optimize Zoho CRM (modules, workflows, pipelines, and reporting)

Configure and maintain Zoho Projects (project setup, task management, workflows, and tracking)

Manage user access, roles, and permissions across Zoho applications

Build and maintain basic integrations with third-party tools

Create and maintain reports, dashboards, and business insights





Identify process gaps and drive process improvements and automation

Ensure data accuracy, system performance, and smooth day-to-day operations

Troubleshoot issues and provide ongoing system support

Maintain documentation and follow system best practices

Requirements

Preferred Skills & Qualifications:

Hands-on experience with Zoho Creator (must-have)

Good working knowledge of multiple Zoho applications (CRM, Desk, Projects, Analytics, etc.)

Experience with Zoho Desk (customer support workflows)

Understanding of workflow automation and basic integrations

Basic understanding of reporting and dashboards

Ability to work closely with stakeholders to understand and implement requirements ⸻

Positive to Have (Plus Points):

Experience in Project Management

Exposure to Process Excellence / Continuous Improvement ⸻

What We’re Looking For

Ownership-driven individual who can manage systems end-to-end

Strong problem-solving mindset

- Ability to adapt and scale processes in a growing startup

📌 Zoho Administrator (Bengaluru)
🏢 Ayati Devices
📍 Bengaluru