Working Days: 6 days a week (Saturday and Sunday are mandatory working days).
Weekly Off: One rotational week off between Monday and Friday.
Key Responsibilities for the Role
• Ensure the merchandise display norms are followed as specified by the company
- Regular cleaning and refolding/restocking of all apparel picked up by customers
- Ensure that the trial room is well maintained and clean as per norms
- Regularly update the Store Manager on inventory levels, sales trends, and required stocking
- Engage prospects in discussions and activities related to brand apparel and riding gear
- Understand customer concerns and effectively handle customer queries
- Understand or facilitate prospects' present needs, wants, and desires and, based on their responses, suggest/pitch the right product
- Guide customers through the purchase process
- Ensure data capture as per POS and other data management tools
- Own the customer satisfaction scores for the apparel sales process
- Achieve assigned sales targets and contribute to overall store performance