:

We Are Hiring CRM Executive In Surat.

Job Title:

CRM Executive Location

District:

Surat

Experience Required:

2–4 years

Salary Range:

₹18,000 – ₹30,000/month + performance bonus

Key Responsibilities:

- Client Relationship Building: Maintain regular contact with customers to ensure satisfaction and keep them updated on current products or services.

- Site Visits & Customer Meetings: Conduct in-person visits to key clients to strengthen relationships, understand their challenges, and explore future requirements.

- Referral Generation: Proactively seek referrals from happy customers and manage the referral pipeline using the CRM system.

- Complaint Resolution: Serve as the main point of contact for client issues,



coordinating internally to resolve complaints efficiently and maintain a positive customer experience.

- CRM Management: Accurately log all customer interactions, orders, referrals, and follow-ups in the CRM system to track engagement and satisfaction.

Qualifications:

- Bachelor’s degree in Business, Marketing, or related field preferred

- Excellent communication and interpersonal skills

- Experience with CRM software and customer service

- Strong problem-solving and organizational abilities

- Willingness to travel for site visits and customer meetings

📌 We Are Hiring CRM Executive In Surat
🏢 Mspire Ventures
📍 Surat