Job Description

Job Title

Associate Territory Manager

Function

Commercial

Reports To

Branch Manager

Location

Region

Travel Required

25%50%þ75%

AboutDHLBlue Dart Express India:

Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommercein South Asia,offeringawiderangeof logisticssolutions. Foundedin1983,itisrecognisedforreliable,time-bound,andsecuredeliveryservicesacross55,000+locationsin Indiaaswellasinternationally. Itscompetenciesspan acrossevaluationandcontracting,planningandtransition,deliveryandexecution, andspecificservicecapabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-pacedlogisticsenvironment and ever-evolving supply-chains.

It wholly-owns India's only scheduled air cargoairline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, atransport,storage,andcommunicationsbusiness,since May2004.

Blue Dart Express LimitedisapartoftheDHLGroup'sDHLeCommercedivision,leveragingthisgloballogisticsleader's networkacross220countriesandterritoriestoprovidecomprehensiveexpressandlogisticssolutionstoourclients. Our robustnetworkandunmatchedinfrastructure havepositioned the Blue Dartbrand asakey India-grownlogisticsplayer withanunmatchedandphenomenalglobaloutreachrootedintheDHLbrandofitsmajorityshareholder.

Weareproudtobeconsistentlyrankedamong India's

Top100Great Placesto Work,combiningitwithDHLGroup'sTop Employercertification. Beingan Employerof Choiceisnotjustagoal it'safundamentalpartofwhoweare,committedto creatingaworkplacewherepeoplearevalued,empowered,andwearthesobriquet'Blue Darter'withhonour.

If you are looking to join a purpose-led, people-first, company that shapes India's supply-chains with integrity and safety,Blue Dartiswhereyoubelong. Blue Dartofferscompetitivecompensationandcomprehensivebenefits,accessto cross-functional,successionplanningandglobalcareerpaths,andstrongcultureofrecognition.

Position Overview:

The Senior Business Development Executive/Associate Territory Managerisresponsiblefordrivingrevenuegrowthwithin the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International,Retail,Cargo,andE-Retail. Therolewillalsofocusonrevenueenhancementthroughchannelpartnerssuch as Regional Service Providers(RSPs),Consolidators,Franchise Collection Centres(FCCs),and One-Stop Centres(OSCs).

Theincumbentwillplayacrucialroleincustomeracquisition,relationshipmanagement,andadherencetocompanysales policies.

Job Purpose:

This role willfocus on managing the end-to-end sales cycle, ensuring customer satisfaction,and driving sustained business development. Itrequiresahighlymotivatedandtarget-drivenindividualwithastrongunderstandingofthelogisticsand courierindustry.





Key Roles&Responsibilities;:

Sales & Revenue Growth

. Monitoranddrive Arearevenueperformancetoachievetargetedsalesgrowthandprofitability.

. Evaluatetheprofitabilityofkeyaccountsandtakecorrectivemeasurestoachieveprofittargets.

. Trackproduct-wiseyieldsregularlyanddevelopactionplanstomeetsettargets.

. Managetheend-to-endsalesprocessforthe Area,ensuringrevenuegrowthforallproducts.

Channel Partner & Customer Management

. Developandmaintainstrongrelationshipswithexistingcustomers,ensuringrevenueretention.

. Identifyanddrive newbusinessopportunitiesthroughchannel partners.

. Monitorandenhancechannelpartnerperformanceintermsofrevenue,sales,andprofitability.

. Supportsalescapability-buildinginitiativesforsalesteamsandchannelpartners.

Sales Operations & Complianc e

. Ensureadherenceto Standard Operating Procedures(SOPs)amongsalesteamsandchannelpartners.

. Implementsalesandmarketingstrategiestoenhancemarketshareandprofitability.

. Followupandensureclosureofproduct-specificsalesleadsreceivedfromtelemarketingorotherdepartments.

. Negotiateratesandserviceofferingswithcustomerswithinsetapprovallimits.

. Maintainandupdateprospectdetailsinthe Saffiresystemonadailybasis.

. Addressandresolvecustomerserviceissuesincoordinationwithinternalandexternalstakeholders.

. Provideinsightstothe Branch Sales Headregardingmodificationstoexistingproductofferingstoenhancerevenueand profitability.

Collection & Remittance

. Ensureachievementofcollectiontargetswithinthesetremittancecycleand Days Sales Outstanding(DSO) benchmarks.

People Management

. Guideandsupportthesalesteamtoensurehighperformanceandgoalalignment.

. Ensureoptimalstaffinglevelswithinthe Areasalesteam.

Qualifications&Experience;:

Education:

. Essential: Graduatedegreein Business Administration,Sales,Marketing,orarelatedfield.

. Preferred: AnMBAor Postgraduatedegreein Sales&Marketing.;

Experience:

.1-3yearsofexperienceinsales,businessdevelopment,orkeyaccountmanagementinthelogistics,courier,supply chain, or e-commerce industry.

. ExperienceinB2Bsales,managingchannelpartners,anddrivingrevenuegrowth is anaddedadvantage.

Skills&Capabilities;:

Technical Skills:

. Strongunderstandingof sales processes,revenuemanagement,andmarketexpansionstrategies.

. Experienceinlogistics,courierservices,or supplychainmanagement.

. Proficiencyinusingsalestrackingtoolslike Saffireand Avature.

. Knowledgeofdataanalyticsandbusinessintelligencetoolsfortrackingsalestrendsandperformance.

Key Competencies:

. Result-Oriented:



Strongdrivetoachievesalestargets andrevenuegrowth.

. Customer-Centric: Ability to developandmaintainstrongcustomerrelationships.

. Analytical Thinking: Proactiveapproachto market analysis andbusinessdevelopment.

. Negotiation&Influence;: Strongpersuasionskillstodrivesalesandrevenueenhancement.

Key Performance Indicators:

KRAs

KPIs

Growthin Area Revenues

%achievementofproduct-wiseandchannel-wiserevenuetargets Achievement of yield targets (Yield per piece) for all products

Drive Market Growth

%increaseinrevenuesfromkeyindustrysegments(e.g.,Automotive,Life Sciences,etc.)andkeyaccounts

Enhance Revenuesvia Channel Partners

RevenuetargetsachievedthroughRSPsandotherchannelpartners

Ensure Timely Collections

Achievement of Logic Remittancetargets

Reductioninoutstandingreceivables(e.g.,60-day,90-day,150-day buckets)

Drive Sales Capability,Productivity,and Process Adherence

Achievementof SalesKPIsandcompliancewithSOPs

New Product Development

Successfulimplementationofnewproductsinthe Area

Fostera Performance-Driven Culture

Timelyadherenceto Performance Management Systemguidelines

Drive Employee Moraleand Engagement

Employeeretentionandengagementmetrics

WhyjoinDHLBlue Dart

Whenyoujoinus, you're notjusttaking a job-you're becoming part ofa purpose-led movementthat's reshaping the future oflogisticsacross Indiaandtheworld. AtBlue Dart,wedon'tjustdeliverparcels-wedeliverexcellence,innovation,and opportunity every day.

Here'swhatmakesusstandout:

. Great Placeto Work®Certified-atestamenttoourpeople-firstculture,inclusiveenvironment,andcommitment to your growth and well-being.

. Competitivepayandperformance-linkedrewardsthattrulyrecognizeyourimpact.

. Structuredlearning,globalexposure,andon-the-jobcoachingtohelpyougrowfasterthanever.

. Best-in-classbenefits-fromcomprehensivemedicalcover(includingoptionalparentalcare)tofinancial wellness and generous time off.

. Aculturethatcelebratesdiversity,innovation,andboldthinking-whereyourvoiceisheardandyour contributionsmatter.

. GlobalcareerpathsacrosstheDHLGroup,openingdoorstoopportunitiesin220+countriesandterritories.

. Theprideofworkingwith India'smostawardedlogisticsbrand,trustedbymillionsanddrivenbypurpose.

Thisisyourchancetodomeaningfulwork,buildacareerwithoutborders,andthriveinacompanythat'snotjustalogistics leader-buta Outstanding Placeto Work. Comegrowwithus.

Disclaimer:

AtBlue Dart Express Limited,all recruitmentisconductedthroughafair,transparent,andmerit-basedprocessaligned withourcommitmentsto Human Rightsand Diversity,Equity,Inclusion&Belonging;(DEIB).

Blue Dartdoesnotrequestoracceptanyfees,deposits,orpaymentsfromcandidatesatanystageoftherecruitmentor onboardingprocess. Anysuchrequestisfraudulentandunauthorized.

Blue Dartshallnotberesponsibleforanylossarisingfromsuchfraudulentactivity. Forverification,candidatesmaywrite to.

📌 Associate Territory Manager Surat
🏢 DHL Aero Expreso
📍 Surat