:

We have an urgent opening for an position of Telecalling Executive for a reputed Company at Navi Mumbai (Vashi) Location.

Key Responsibilities:

- Outbound Calls: Make proactive outbound calls to a list of potential customers or clients provided by the organization. Introduce the company's products, services, or promotional offers.
- Lead Generation: Identify and generate leads through cold calling, warm calling, and follow-ups. Maintain a database of potential customers and update it regularly.
- Product/Service Promotion: Present and explain the features and benefits of products or services to potential customers, focusing on how they address their needs or pain points.
- Appointment Setting: Schedule appointments for the sales team with interested prospects who express willingness to know more or make a purchase.
- Follow-Up Calls: Conduct follow-up calls with prospects who have shown initial interest but require further information or time to make a decision.
- Customer Inquiry Handling: Address incoming customer inquiries and provide relevant information regarding products, services, pricing, and any other queries they may have.
- Sales Target Achievement: Work towards achieving individual and team-based sales targets and goals set by the organization.
- Data Management: Maintain accurate records of all interactions, call details, and outcomes in the organization's CRM (Customer Relationship Management) system.
- Communication:



Ensure effective communication with potential customers to build rapport,

understand their needs, and provide solutions accordingly.

- Sales Scripts and Training: Follow provided scripts and undergo necessary training to maintain consistency and professionalism during calls.
- Market Research: Keep up-to-date with industry trends, competitors, and market conditions to improve call effectiveness and product knowledge.
- Reporting: Provide regular reports on call metrics, leads generated, and appointments scheduled to the team lead or supervisor.

Requirements

- High school diploma or equivalent education. Additional qualifications in sales or marketing are a plus.
- Proven experience in telemarketing, tele-sales, or customer service is an advantage but not mandatory.
- Excellent verbal communication skills with a clear and pleasant phone voice.
- Strong persuasive and negotiation abilities to effectively influence potential customers.
- Ability to work in a target-driven workplace and meet set performance goals.
- Basic computer skills, including proficiency in using CRM software and Microsoft Office

Suite.

- Self-motivated, proactive, and able to work independently as well as part of a team.
- Good time management skills to balance calling volume and follow-up activities.
- Patience and resilience to handle rejection and remain positive during challenging calls.

📌 Tellecalling Executive-Navi Mumbai(Vashi)
🏢 DC Consultants
📍 Navi Mumbai