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Job Overview:
Looking for a well-spoken Telesales Consultant with 1 to 2 years of experience, needs to be responsible for soliciting sales and donations over the telephone. They should be meticulous in keeping records, and able to handle all aspects of making a sale.
They are someone who is currently living in Bengaluru or are willing to relocate and can start immediately.
Job Responsibilities:
- Consistently embarking on an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts to drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
Mandatory Requirements:
- Excellent communication and interpersonal skills
- Fluent in the English language; bilingual a plus
- Valuable Listening skills, excellent telephone etiquette
- Ability to follow scripts without sounding mechanical
- Excellent organizational and problem-solving skills
- Working knowledge of relevant computer software
- Ability to learn and high sense of hunger to achieve and grow
Desired Requirements:
- Patient, cool-tempered and able to handle rejections, stress
- Punctual, Good time-management skills
- Carry a positive attitude with a high energy level
Qualities:
- Confident
- Self motivated
Eligibility Criteria:
At least 12th pass certificate
What's for the Candidate
Fixed + Variable components
Job Location: Bengaluru
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