Key responsibilities:Work as part of 24/7/365 support incident management teamProactive monitoring the IT Infrastructure services, acknowledging alerts, notifying relevantstakeholdersProactive co-ordination with internal and external teams for solving incidents till the incidentclosureWorking in Rotational Shifts 24/7/365Performing required hands on activities on IT infrastructure configuration items for incidentresolutionPerforming upgrade activities on IT infrastructure configuration items, patch updates,security hotfix deploymentSolving end user issues related to IT servicesKey Skills Required:3 to 4 years of overall domain experienceWindows / Linux server administrationMessaging and Collaboration platforms administration (office 365, G-Suite, IceWarp)Experience in IT security products and services like email security, MDM, MAM, Emailarchival, websecurity, CASB, DLPHands on working experience with Email protocols (SMTP, POP3,



IMAP)Experience with Active Directory and LDAPWorking knowledge of TCP/IP v4 and an understanding of TCP/IP v6. Self-initiative / motivation / willingness to learnVery Positive communications skills - English, written & spokenWorking Knowledge on Security Products:Email Security: Cisco, ProofPoint, Mimecast, MS Defender, Forcepoint, McAfee (Trellix),Symantec (Broadcom), Barracuda, Fortinet, SophosDLP/CASB: Symantec (Broadcom), McAfee (Trelix), Forcepoint, Safetica, Netskope,proofpoint, ManageEngineMDM/MAM: IBM Maas 360, AirWatch, Scalefusion, MS Intune, ManageEngine, Jamf,jumpcloud, ScalefusionWebsecurity: Symantec (Broadcom), McAfee (Trelix), Forcepoint, Netskope, Forcepoint,Cisco Ironport, ZscalerZero Trust: Zscaler, Palo Alto, MS Intune, AD, Okta, JumpCLoud, FortigateEmail Archival: Barracuda, Metalogix, Mimecast, Symantec (Broadcom)

📌 Technical Support Executive_Email Secutiy (Mumbai)
🏢 Hunarstreet Technologies
📍 Mumbai