- Respond to customer inquiries via email, phone, and chat in a timely and qualified manner.
- Assist customers with product-related questions, technical issues, and general inquiries.
- Troubleshoot problems and provide appropriate solutions or escalate issues as needed.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with other team members to ensure seamless customer experiences.
- Provide feedback to the product development team based on customer insights and feedback.
📌 Technical Support Engineer Intern (Pune)
🏢 Candour Pro Managed Solutions
📍 Pune
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