:

Key Responsibilities:

 Technical Skill and Support:

o Install, configure, and maintain Windows Server operating systems, including

Windows Server 2016/2019/2022 & Linux.

o Strong technical background working with modern server tools and technology such as VMware/ Nutanix/PAM/Office 365

o Manage user accounts, permissions, and access rights in Active Directory o Monitor and maintain system performance, security, and availability. Install and configure software and hardware.

o Team management of IT staff o Monitor performance and maintain systems according to requirements.

o Troubleshoot issues and outages.

o Ensure security through access controls, backups and firewalls.

o Active Directory service 2016/2019/2022

o -DNS, DHCP.

o -Installing and configuring Windows server /2016/ 2019,2022.

o -Installation and configuration of IIS and FTP in Windows Server 2016/

2019,2022.

o -Deploying OS through WDS.

o -Windows patching through various tools like WSUS/Desktop Central o -Installation and configuration of Hyper-V.

o -Health Checking and Patch Activity for Servers.

o -PAM Management o - Working experience on VPN/WIFI etc o -SSL and Domain Management o -Proxy Server Administrator o -FIM configuration and implementation o -Installation & c Proxy server configuration and Management like

SOPHOS/Fortigate etc o -Administration of Patch management server o -Installing, configuring & administrating File servers in windows server

2016/2019/2022

o -Installation & configuration of Certificate Authority and ability to create and renew certificates for servers.

o -Asset Management tool o Plan, organize,



control and evaluate IT and electronic data operations o Manage IT staff training and coaching employees, communicating job expectations and appraising their performance o Design, develop, implement and coordinate systems, policies and procedures o Ensure security of data, network access and backup systems o Act in alignment with user needs and system functionality to contribute to organizational policy o Identify problematic areas and implement strategic solutions in time o Audit systems and assess their outcomes o Preserve assets, information security and control structures o Handle annual budget and ensure cost effectiveness o Proven working experience as an IT Manager or relevant experience o Excellent knowledge of technical management, information analysis and of computer hardware/software systems o Expertise in data centre management and data governance o Hands-on experience with computer networks, network administration and network installation o Ability to manage personnel o Strong project management skills o Experience designing and deploying IT infrastructure and applications o Ability to link high-level strategy to day-to-day projects

 Infrastructure Management:

o Manage and maintain server infrastructure, including

VMware/Nutanix/PAM/Office 365.

o Implement and oversee security measures,



such as access controls,

backups, and firewalls.

o Perform system health checks, patching, and maintenance activities.

 Network Administration:

o Configure and manage network components, including DNS, DHCP, VPN,

and Wi-Fi.

o Administer proxy servers and SSL/domain management.

o Implement and manage certificate authority and create/renew certificates.

 Team Management:

o Lead and mentor a team of IT staff.

o Monitor team performance and ensure adherence to standards and procedures.

o Provide training and development opportunities to team members.

 Project Management:

o Participate in IT projects, assisting with planning, implementation, and testing.

o Ensure projects are completed on time, within budget, and to the required quality standards.

Required Skills and Experience

 Strong technical background working with contemporary server tools and technology.

 Excellent communication, interpersonal, and customer service skills.

 Ability to problem-solve and critically think.

 Experience with Windows Server operating systems, Active Directory, and network administration.

 Knowledge of virtualization technologies (VMware/Nutanix).

 Understanding of security best practices and tools.

 Ability to manage and mentor a team.

 Strong project management skills.

Desired Skills and Experience

 Experience with PAM, Office 365, and cloud technologies.

 Familiarity with scripting languages (e.g., PowerShell, Python).

 Certifications in relevant IT fields (e.g., Microsoft, VMware).

📌 Tech Support Engineer - IDM (Mumbai)
🏢 Acura Solution
📍 Mumbai