Location : Chennai (Onsite)

Exp: 4+yrs

What you will do in this role  Quality control of the calls.

 Responsible for achieving daily and monthly collection target for the team.

 Managing the roster across the floor to ensure maximum manpower utilization.

 Managing attendance and leaves of the Team.

 Allocating Telecalling lists to Advisors.

 Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.

 Conduct daily briefings for the team members before the shift begins.

 Responsible for re-training of Advisors.

 Maintaining various reports related to Sales and accounts.

 Responsible for daily deposition of payment collected.

 Competition tracking (for processes performance, schemes).

 Interview and shortlist (initial screening) candidates to be hired for the team.

 Performance Reviews of the team. What you should have  Bachelor’s Degree  2 years’ experience developing the above skills  Experience must include tele-marketing job  Should be familiar with effective objection handling  Extremely detail oriented and ability to org

📌 Team Leader- Sales (Chennai)
🏢 Overture Rede
📍 Chennai