Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process. If you have a proven track record leading teams in an international BPO banking workplace and excel at managing operational metrics, we encourage you to apply.

Qualifications

- Experience:
- Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory).
- Must have worked in a Banking Process.
- Overall 3+ years in BPO / Contact Center domain is a must.
- Education: Only Graduates are eligible.

Skills

- Communication: Excellent Communication Skills are essential.
- Team Handling: Proven experience in Team Handling, including managing Attrition, Shrinkage, CSAT, and SLA Management.
- Flexibility: Willingness to work in Rotational Shifts.
- Adaptability: Ability to thrive in a fast-paced, international work environment.

Interested candidates can share their resume with HR Ankita at [HIDDEN TEXT] or call (phone hidden).

📌 TEAM LEADER / ASSISTANT MANAGER / BANKING PROCESS / INTERNATIONAL BPO (Bengaluru)
🏢 Hiresquad
📍 Bengaluru