SYSTEM ENGINEER-L1/L2/L3

Work Location: Kochi & Bangalore

Experience- 1-7 Years

SYSTEM ENGINEER-L1

Experience: 1-2 years

Our requirements:

· Light AD User Management

· Expertise in Desktop Support

· Server basic health checks/troubleshooting

· Client-Side VPN/MS Office/Printer/Antivirus installation & support

· Backup checks & escalation

· Patch installation & Management

SYSTEM ENGINEER-L2

Work Experience: 2-4years

Responsibilities and Duties:

· Research on technical feasibility for various projects and technical requirements.

· Managing and troubleshooting active directory and GPO's (Windows server 2012/2016).

· Managing and troubleshooting Microsoft Exchange server/Office 365.

· Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

· Perform data backups and disaster recovery operations.

· Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.

· Configure, monitor, and maintain email applications or virus protection software

· Do research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.

· Support team to maintain service level agreements with clients.

Skills Required:

· Hands-on experience in active directory & group policy management and troubleshooting Windows servers.

· Extensive knowledge in accelo & Terminal server installation and management.

· Mandatory experience in Microsoft windows exchange server, Office 365.

· Expert in handling various tools as below

· Virtual tools - VMware and Hyper V





· RMM tools - N-central, Labtech, Solarwinds, NinjaRMM, Kaseya

· Ticketing tools- ConnectWise, Autotask, Max service desk

· Good Knowledge and experience in Active Directory, Exchange servers, Hyper-V + Moderate knowledge in VMware and Azure OneDrive and SharePoint support

SYSTEM ENGINEER- L3

Work Experience: 6+ years

Job Description:

· Review customer existing environments and create a roadmap to get them on Windows 10, Intune, Defender, ATP.

· Must have the ability to write clear scopes of work and estimates of time required to perform projects.

· Must have the ability to perform network assessments using RapidFire Tools.

· Must have the ability to fully document a customer network in IT Glue documentation system.

· Must be an expert in creating secure operating system images to be used for workstation computer rollouts.

· Must be an expert using Intune to manage workstations.

· Must be an expert in writing scripts to automate workstation tasks like adding software, removing software, configuring settings, etc.

· Active Directory Server Administration.

· Exchange server Mailbox management.

· Expert Desktop support.

· Office 365 Administration.

· Windows Server Install and support.

· Backup Administration.

· Group Policy Objects

· Basic Network Administration.

· Azure/AWS Administration.

· Teams and Slack management.

· OneDrive and SharePoint Support.

· ITIL will be an added advantage.

· MCSE/MCSA certification

Requirements

Skilled Skills:

· Three-year Diploma or Graduate or Postgraduate

· MCSE/MCSA certification would be a plus

Essential requirement:

· Willing to work in dedicated night shift

· Excellent communication skills

📌 System Engineer-// (Kochi)
🏢 Eynetech Services
📍 Kochi