● Parcel Segregation: Open and segregate local and out-of-state parcels, handover products to respective departments, update drive sheet and maintain records.

● Inventory Management: Reference turnover and full stock product details in drive sheet.Follow up with stores and validate inventory records.

● Retail Point of Sale (RPOS) Management: Check for pending transfer orders (TOs) and clearances.

● Courier Performance Management: Check and follow up on store parcel courier delivery details. Prepare Courier Performance Report.

● Store Support :

○ Manage customer orders from warehouse to stores. Handle customer damage product exchange mails and follow up.

○ Process excess and short-received inventory reconciliation mails. Clear missing, mismatched, or broken products and update records.

○ Send price change (MRP) and gram change mails to stores and follow up.

○ Handle barcode request process.

○ Manage new store transactions, transfers in, and format verification.

○ Handle stores' customer GST billing.

○ Coordinate with stores for general queries.





● Check and update store HQ backup. Communicate issues to the IT department.

● Monitor sample items sent to suppliers from warehouse inventory. Manage excess, short-received items from suppliers.

● Generate E-Way bills as required.

● Coordinate with suppliers for priority orders and jewellery-related matters.

Requirements

● High school diploma or equivalent; bachelor's degree preferred.

● Minimum of 1 years of experience in a similar role within a warehouse or retail setting. Experience in inventory management, or parcel handling, is highly preferred.

● Proficiency in Kannada, Hindi, and English language.

● Responding to emails and providing resolutions.

● Proficiency in computer operating systems and MS Office software, Google drive especially Excel.

● Good written and verbal communication skills ● Issues troubleshooting, settlements, clearances, record maintenance.

● Ability to work as part of a team and maintain quality of work

📌 Store support executive (Bengaluru)
🏢 Kushals Retail
📍 Bengaluru