We are seeking a energetic and style-savvy Store Manager to lead our fashion retail store. The ideal candidate will be responsible for delivering exceptional customer experiences, driving sales performance, managing visual merchandising, and leading a motivated team. This role requires a passion for fashion, strong leadership, and a keen eye for trends and customer preferences.
Key Responsibilities:
Sales & Customer Experience
- Drive sales to achieve and exceed store targets and KPIs (conversion rate, average basket size, UPT, etc.).
- Deliver an exceptional and consistent customer experience aligned with the brand image.
- Handle escalated customer issues with professionalism and poise.
Team Leadership & Management
- Recruit, train, motivate, and develop store staff to perform at their best.
- Schedule and manage staff rosters to optimize coverage and productivity.
- Conduct regular team briefings and performance reviews.
Visual Merchandising & Store Presentation
- Maintain high visual merchandising standards in line with brand guidelines.
- Execute seasonal floor sets, promotions, and product launches effectively.
- Ensure the store is clean, organized, and reflective of the latest trends.