A steward typically works in the hospitality industry, particularly in restaurants, bars, and lounges. Their primary duties revolve around maintaining cleanliness, sanitation, and providing customer service.

Here's a breakdown of common steward duties, responsibilities, skills, and qualifications:

Duties and responsibilities

- Maintaining cleanliness and sanitation:

- Cleaning and sanitizing dining areas, including tables, chairs, and floors.

- Washing and sanitizing dishes, utensils, and kitchen equipment, ensuring proper handling and storage.

- Disposing of waste safely and efficiently, often according to color-coded bins for recycling and waste.

- Assisting with food and beverage service:

- Setting up and clearing tables for service, including arranging cutlery, glassware, and tableware.

- Greeting guests, seating them, presenting menus, and taking table orders.

- Serving water and other refreshments, refilling drinks, and clearing empty plates.

- Assisting waiters in collecting food from serving stations and helping with basic food preparation like preparing salads and desserts.

- Supporting kitchen operations:

- Maintaining cleanliness in kitchen areas, including sweeping, mopping, scrubbing pots and pans, and cleaning kitchen equipment.

- Assisting with inventory and stock management of cleaning supplies and kitchen essentials, including unloading and storing deliveries.

- Customer service:





- Responding to guests' needs and inquiries in a friendly and qualified manner.

- Directing guests to restrooms or exits.

- Handling guest requests or complaints proactively and empathetically.

- Adhering to safety and hygiene standards:

- Complying with all safety and sanitation procedures and regulations related to food handling, kitchen equipment, and cleaning chemicals.

- Reporting any maintenance issues or safety hazards to supervisors.

Key skills

- Communication: Clearly and effectively interacting with guests, colleagues, and superiors.

- Customer service: Providing excellent service and addressing guest concerns.

- Attention to detail: Ensuring thoroughness and accuracy in cleaning and presentation.

- Organization: Managing tasks, prioritizing responsibilities, and coordinating activities efficiently.

- Teamwork: Collaborating effectively with colleagues to ensure smooth operations.

- Physical stamina: Being able to stand for extended periods, lift moderate loads, and perform various physical tasks in a fast-paced environment.

- Problem-solving: Handling unexpected situations and resolving issues related to guests or operations.

- Adaptability: Adjusting to changing priorities, schedules, and guest demands.

Requirements

- High school diploma or equivalent is generally required.

- Experience in a restaurant or hospitality environment is often preferred.

- Knowledge of kitchen safety and hygiene practices.

📌 Steward (Karnataka)
🏢 Technique Control Facility Management
📍 Karnataka